Here are the steps to enable Live Chat for your chatbot on EasyAssistAI platform:

After login, go to Work Space panel.
Go to the Live Chat section and it will look something like this:

Enable Livechat

Switch the enable live chat button on. Select one or multiple chatbots that you want to switch on live chat feature, then click save button.

• You will receive an email notification from the email address for Human Takeover (chatbot->settings->chat interface->human takeover)
• Click the link in your email, or the link under enable live chat to start your live chat.